Aviation Business Podcast

Ron Kaufman was quoted “Exceeding expectations is where satisfaction ends and loyalty begins.” In episode 155 of the Aviation Business Podcast let us revisit a key approach and mindset to exceeding customer expectations called “plussing” coined by Walt Disney himself.

John Maxwell wrote in his book “Achievement comes to someone when he is able to do great things for himself. Success comes when he develops leaders to do great things for him. But a legacy is only created when a person puts his organization into a position to do great things without him.” In episode

Every business has risks, so having an understanding on how to manage or mitigate them and even having a system to do so is key especially in the aviation business. In episode 153 of the Aviation Business Podcast let us listen in to one of our previous episodes and learn to utilize, implement and review

Earl Nightingale said, “People with goals succeed because they know where they’re going.” We are into the 2nd week of celebrating our third anniversary, we continue to relive some of our greatest episodes in the past. In episode 152 of the Aviation Business Podcast learn to set and effectively execute your goals.

Major league baseball great Roger Clemens once said “I think anything is possible if you have the mindset and the will and desire to do it and put the time in.” As we are nearing the third-year anniversary of the Aviation Business Podcast let us relive some of our greatest episodes in the past. In

Bruce Springsteen was quoted saying, “A time comes when you need to stop waiting for the man you want to become and start being the man you want to be.” In episode 150 of the Aviation Business Podcast learn to become that intentional leader who asks that big question of what do need for our

“Look yourself in the mirror and ask yourself, what do I want to do every day for the rest of my life…do that.” – Gary Vaynerchuk. In episode 149 of the Aviation Business Podcast learn to build that do it now mentality so that you actually take actions to the answers you get when asking

“True genius resides in the capacity for evaluation of uncertain, hazardous, and conflicting information.” Winston Churchill. In episode 148 of the Aviation Business Podcast learn to examine your business’/team’s dangers, opportunities, and strengths to chart a new or more focused course to grow your business.

French poet, Victor Hugo, wrote “Change your opinions, keep to your principles; change your leaves, keep intact your roots.” In episode 147 of the Aviation Business Podcast let’s talk about how clarifying and getting back to your roots (Mission and Vision) help in growing your business or team.

“People don’t buy what you do; they buy why you do it. And what you do simply proves what you believe Simon Sinek, author of Start with Why: How Great Leaders Inspire Everyone to Take Action. In episode 146 of the Aviation Business Podcast let’s discuss two powerful words to transform your communication.