If you’ve been in the aviation business or owned an aircraft in the past couple of years, it is no secret that the aviation insurance industry has been in a challenging market. Marked by increasing premiums, more strict underwriting, and higher training requirements, aviation insurance has been frustrating to many. In this special episode of the Aviation Business Podcast let us listen in to Aeris Insurance Solutions owner/president, Tim Bonnell Jr. for a quick update on the aviation insurance market.

Poet and memoirist Maya Angelou said “At the end of the day, people won’t remember what you said or did, they will remember how you made them feel.” In episode 142 of the Aviation Business Podcast learn to become a leader or teammate who can effectively show healthy appreciation through tangible gifts and/or personal touch.

Founding father Benjamin Franklin once said “Words may show a man’s wit, but actions his meaning.” In episode 141 of the Aviation Business Podcast learn to become a leader who demonstrates appreciation appropriately through acts of service.

Best selling author Malcolm Gladwell said “It’s not how much money we make that ultimately makes us happy between nine and five. It’s whether or not our work fulfills us.” In episode 140 of the Aviation Business Podcast learn to become a leader who provides positive appreciation with the ability to spend appropriate quality time with your team members.

One famous quote from Zig Ziglar says “You never know when a moment and a few sincere words can have an impact on a life.” In episode 139 of the Aviation Business Podcast learn to become a leader who shows appreciation and knows how to provide positive words of affirmation to your team.

Kevin Stirtz wrote “Every contact we have with a customer influences whether or not they’ll come back. We have to be great every time or we’ll lose them.” In episode 138 of the Aviation Business Podcast let us talk about using your business processes and technology to enhance customer interactions in order to maintain consistent customer service.